UNIQUE LIFETIME WARRANTY

Because the website design industry is largely unregulated, there is no obligation on Website Designers to have written warranty policies or quality assurance systems in place.  But we say "Why should you pay for your website designer's mistakes?".

Fireworks provide a unique lifetime warranty on their website development work. This warranty covers fixing any technical faults that may arise with our work during the lifetime of the website. If you have a warranty claim, need a technical fault fixed or require a website update please visit our technical support page to lodge a support request and receive an instant ETA for completion.

Our lifetime warranty covers the following work that we produce :

• Website Programming, Design and Development

• Graphic Design

• ASP/PHP Programming

• Flash Animation and Development

• SQL & MySQL Databases

This warranty does not cover fixing technical issues that are caused by external factors or a third party.  Our warranty may therefore be void if:

• The website is moved to a different hosting server than what it was originally created for.

• The owner or a third party has edited or tampered with the original programming.

• The fault is caused by an external factor such as a hacker attack or a server issue.

For more information about our website development services, please contact us to speak to a professional